Terms & Conditions
Ground & Ember
Last updated: February 12, 2026
Welcome to Ground & Ember (“we,” “our,” or “us”). By accessing or using our website located at https://groundandember.com (the “Site”), you agree to be bound by the following Terms & Conditions.
Please read them carefully before using our Site or purchasing from us.
Use of Our Website
By using this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
You agree to use this Site for lawful purposes only and not to misuse or interfere with the operation of the Site.
Products & Descriptions
Ground & Ember offers physical ritual and cleansing products, including smudge sticks and related goods.
We make every effort to display our products and descriptions as accurately as possible. However, slight variations in color, size, and appearance may occur due to the natural materials used and differences in display screens.
All products are subject to availability and may be offered in limited quantities.
Ritual Use & Safety Disclaimer
Our products are intended for personal, ritual, and home use only.
By purchasing and using our products, you acknowledge and agree that:
- You are responsible for using all products safely and responsibly.
- Burning herbs and botanical materials carries inherent risk.
- Products must be used with proper ventilation and on fire-safe surfaces.
Ground & Ember is not responsible for injury, damage, or loss resulting from improper or unsafe use of any product.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Orders & Payments
When you place an order through our Site, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method submitted.
Payments are processed securely through third-party payment providers (such as Stripe or other processors). We do not store your full payment card details.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or inventory issues.
Pricing
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Any applicable sales tax and shipping charges will be calculated and displayed at checkout.
Shipping
We ship to the addresses provided by the customer at checkout.
Estimated delivery times are provided for convenience only and are not guaranteed.
Ground & Ember is not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.
Once an order has been handed to the shipping carrier, responsibility for delivery transfers to the carrier.
Returns & Refunds
Due to the nature of our products and for hygiene and safety reasons, all sales are final unless a product arrives damaged or incorrect.
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at:
We may request photos in order to review and resolve the issue.
Limited Drops & Availability
Some products may be offered as limited releases or small-batch drops.
Availability is not guaranteed, and items may sell out without notice.
Adding an item to your cart does not reserve the product until checkout is completed.
Intellectual Property
All content on this Site — including logos, images, text, graphics, and designs — is the property of Ground & Ember and may not be copied, reproduced, distributed, or used without our written permission.
User Content
If you submit reviews, comments, or other content to our Site or social channels, you grant Ground & Ember a non-exclusive, royalty-free right to use that content for marketing and promotional purposes.
Limitation of Liability
To the fullest extent permitted by law, Ground & Ember shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- your use of the Site,
- your purchase or use of any products,
- or your inability to access the Site.
Our total liability for any claim related to your purchase shall not exceed the amount paid for the product in question.
Indemnification
You agree to indemnify and hold harmless Ground & Ember from any claims, damages, liabilities, and expenses arising from your use of the Site or your violation of these Terms.
Third-Party Services
Our Site may contain links to third-party services or use third-party tools such as payment processors, shipping platforms, analytics providers, or security services.
We are not responsible for the content, policies, or practices of third-party websites or services.
Privacy
Your use of our Site is also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page and reflected by an updated “Last updated” date.
Your continued use of the Site after changes are posted constitutes acceptance of those changes.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Maryland, United States, without regard to conflict of law principles.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Ground & Ember
Email: hello@groundandember.com
Website: https://groundandember.com